02 / Resident Services
Living in a home we manage
Clear rules, a maintenance line that a person answers, and deposit accounting that shows its arithmetic. Everything you need as a resident is on this page.
Maintenance emergencies are answered 24 hours a day at (770) 555-0134.
02
Request maintenance
Submit online with photos, or call the line for anything unsafe.
Submit a request →A / Applying
How the application actually works
The criteria are published before you apply, so you can judge your own file before spending the fee.
01
Tour the home
Book an accompanied showing or use a verified self-guided slot. Ask everything while you are standing in it.
02
Apply online
One application per adult occupant eighteen or older. Photo identification and two months of income documentation are required.
03
Screening
We verify identity, income, rental tenure, and credit against a published standard applied identically to every applicant.
04
Decision
Most applications are decided within two business days. Approvals include the exact deposit and first-payment figures in writing.
05
Move in
Digital lease signature, funds collection, keys and codes, and a photographed condition report you receive a copy of.
B / Maintenance
What counts as what
Emergency
No heat in freezing conditions, no water, active leak, gas odor, or anything unsafe. Call the maintenance line — it is answered around the clock.
Urgent
Appliance failure, plumbing that still functions but is degrading, HVAC in a heat advisory. Submit online; we triage the same business day.
Routine
Cosmetic items, slow drains, hardware, and requests that can be scheduled. Submitted online and generally scheduled within five business days.
C / Resident FAQ
Common questions
Rent is paid through the resident portal by bank transfer or card. Automatic payments can be scheduled and are the simplest way to avoid a late fee.
Looking for a home
See what is currently available
Listings are updated as the placement calendar moves, with rent, availability, and full specifications on every page.