02 / Owner Services
Rent Collection
Predictable deposits, documented follow-up, and a delinquency process that is consistent and lawful.
Every owner service is delivered against a written standard and reported on the monthly statement.
Overview
Collection is a systems problem, not a personality problem. Residents pay through a portal with autopay available, reminders are automated, and late notices follow a fixed calendar so every file is handled the same way and every step is documented.
Benefits
What this changes for you
01
Deposits you can plan around
Owner disbursements run on a published monthly schedule, not whenever funds clear.
02
Consistency reduces risk
Uniform notice timing and record keeping protect owners if a matter reaches a courtroom.
03
Fewer awkward conversations
Residents deal with a process and a portal, not with their landlord.
Features
Included in the scope
- 01Resident portal with autopay and card, ACH, and cash options
- 02Automated pre-due and post-due reminders
- 03Fixed late-notice calendar applied to every file
- 04Ledger-level transaction history per unit
- 05Documented payment plans where appropriate
- 06Coordination with counsel on dispossessory filings
- 07Security deposit accounting in a designated trust account
Process
How the work runs
01
Due
Rent posts on the first; reminders go out ahead of it.
02
Grace
Portal remains open; the ledger tracks partials and fees.
03
Notice
Written notice issues on the contractual date, uniformly.
04
Escalate
Payment plan or referral to counsel, with owner approval.
05
Disburse
Owner funds released on the published schedule with a statement.
Questions
Frequently asked
Collected funds are disbursed between the 10th and 12th of each month, with the statement issued at the same time.
Related
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Next step
Ask what this property should actually be renting for
The rental market analysis is free for prospective owners and standard for every managed door. It arrives with the comparable set that produced it.